Shipping policy
<div class="policy-page shipping-policy">
<h1>Shipping Policy</h1>
<p>
Thank you for shopping with <strong>Dagger Skateboards</strong>. Please read below for details on
how we process and ship your orders.
</p>
<h2>Order Processing</h2>
<p>
Orders are processed within <strong>1–3 business days</strong> (Monday–Friday). During high-volume
periods such as new drops, sales, or holidays, processing may take an additional
<strong>1–2 business days</strong>.
</p>
<p>
You will receive an order confirmation email when your order is placed and a shipping confirmation
email with tracking information once your order ships.
</p>
<h2>Shipping Rates & Delivery Times</h2>
<p>
Shipping rates are calculated at checkout based on your location and the weight/size of your order.
Estimated U.S. delivery times:
</p>
<ul>
<li><strong>Standard Shipping:</strong> 3–7 business days</li>
<li><strong>Expedited Shipping:</strong> 2–3 business days</li>
<li><strong>Priority Shipping:</strong> 1–2 business days</li>
</ul>
<p><em>Delivery times are estimates provided by the carrier and are not guaranteed.</em></p>
<h2>Free Shipping</h2>
<p>
We offer <strong>Free U.S. Shipping</strong> on orders over <strong>$XX</strong> before tax and
after discounts. (Edit this amount as needed for your store.)
</p>
<h2>International Shipping</h2>
<p>
We ship to select countries outside the United States. International customers are responsible
for any customs fees, import duties, taxes, or other charges imposed by their country.
These costs are <strong>not</strong> included in our shipping rates.
</p>
<p>
International delivery typically takes <strong>7–21 business days</strong>, depending on destination
and customs processing times.
</p>
<h2>Tracking Information</h2>
<p>
Once your order ships, you will receive a tracking number via email. Please allow up to
<strong>24–48 hours</strong> for tracking information to update after the shipment has been created.
</p>
<h2>Wrong Address / Address Changes</h2>
<p>
Customers are responsible for entering the correct shipping address at checkout. If you realize
there is an error with your shipping address, please contact us <strong>immediately</strong> at
<a href="mailto:info@daggerskateboards.com">info@daggerskateboards.com</a>.
</p>
<p>
If your order has already shipped, we may not be able to update the address. In such cases, we are
not responsible for replacing or refunding orders shipped to an incorrectly provided address.
</p>
<h2>Lost, Stolen, or Damaged Packages</h2>
<p>
Once an order is marked <strong>Delivered</strong> by the carrier, the package is considered the
responsibility of the customer. We are not responsible for packages that are lost or stolen after
delivery.
</p>
<p>
If your package appears to be lost in transit, please contact the carrier first with your tracking
number. You can also reach out to us and we will do our best to assist with a claim.
</p>
<p>
If your order arrives damaged, please email clear photos of the damage and packaging within
<strong>48 hours</strong> of delivery to
<a href="mailto:info@daggerskateboards.com">info@daggerskateboards.com</a>.
</p>
<h2>Pre-Orders & Limited Drops</h2>
<p>
Pre-order items will display an estimated ship date on the product page. Please note this is an
estimate and may vary slightly.
</p>
<p>
If your order includes both pre-order and in-stock items, the entire order may ship together once
all items are available, unless otherwise stated.
</p>
<h2>Questions</h2>
<p>
If you have any questions about shipping, contact us at
<a href="mailto:info@daggerskateboards.com">info@daggerskateboards.com</a>.
</p>
</div>